Preamble
Grand Angle is a French travel agency and tour operator offering, via its website(s) https://www.grandangletours.com (hereinafter referred to as “the site”), the design and sale of tailor-made trips to destinations worldwide.
These general conditions of use (hereinafter referred to as the “GCU”) are intended to apply exclusively between Grand Angle and any person wishing to access the site and/or use the services offered from the site (hereinafter referred to as the “User”).
Any use of the services offered via the site automatically implies the application of these GCU. Please read them carefully.
We hereby inform you that the provisions of these GCU may be modified, in particular due to changes in legislation and/or regulations, without Grand Angle being held liable. Modifications will take effect upon publication on the site (unless otherwise indicated). The latest updated version will be available to all and permanently accessible on the site, by clicking on the “Terms and Conditions of Use” link in the footer of the site in the “Useful Information” section.
Legal information
The site is published by Grand Angle, a SAS with share capital of €7622, registered with the Grenoble Trade and Companies Register under number 388 818 239, whose head office is located at 52 rue du Tortolon, 38112 Autrans Méaudre en Vercors, and represented by David Praire in his capacity as Director.
The Site is hosted by OVH, a company with share capital of €10,069,020, registered with the Lille Métropole Trade and Companies Register under number 424 761 419 00045, headquartered at 2 rue Kellermann - 59100 Roubaix. Telephone number: +33 9 72 10 10 07.
Grand Angle is registered as a travel and tourism operator under number: IM038110022. It has a financial guarantee from Groupama, 5 rue du Centre, 93199 Noisy le Grand Cédex and professional liability insurance from Helvetia Compagnie Suisse d'Assurance, 81 boulevard Carnot - 31000 Toulouse. Grand Angle is also accredited by the Direction Départementale de la Cohésion Sociale (Departmental Directorate for Social Cohesion) under no. 03899ET0869. Its VAT number is FR 47 388818239.
Definition
The Site: refers to the Grand Angle website, accessible at https://www.grandangletours.com.
User: any Internet user who browses and/or uses the services offered by Grand Angle from the Site.
Services: refers to all services offered by Grand Angle, i.e. travel and related services.
Customer: any Internet user who, after accessing the Site, (i) subscribes to the Newsletter, and/or (ii) requests a quote, and/or (iii) accepts a proposal for travel services received from Grand Angle.
Use of the site
The site is accessible free of charge from any location by any User with Internet access. All costs incurred by the User to access the Services remain at the User's expense. In the same way, Grand Angle cannot be held responsible for any Internet connection problem attributable to any equipment and/or operator used by the User (reduced speed or interrupted connection in particular).
From the site, Users have access to the following information and/or services:
- A varied travel offer covering most of the countries open to travel (free access for all Internet users) detailed information on the various products and services offered by Grand Angle (free access for all Internet users)
- Specific access to request a quote online under the heading “Customized travel request”.
- Access to a personalized space accessible to any Customer with access codes to view the quote proposed by Grand Angle and/or the travel contract subscribed.
Warranty and liability
Grand Angle will make its best efforts to allow access to the site 24 hours a day, 7 days a week, except in the case of force majeure or an event beyond Grand Angle's control, and subject to any breakdowns and maintenance operations necessary for the proper functioning of the site.
For the proper management of the site, Grand Angle may at any time: suspend, interrupt or limit access to all or part of the site, restrict access to the site or to certain parts of the site, delete any information that could disrupt its operation or that contravenes applicable regulations, suspend the site in order to carry out updates.
Grand Angle may not be held liable for any failure, breakdown, difficulty or interruption in operation, preventing access to the Site or any of its functions.
The equipment used to connect to the Site remains the responsibility of the User, who must take all appropriate measures to protect their equipment and their own data, particularly in the event of viral attacks via the Internet. Grand Angle shall not be held liable for any damage resulting from the use of this site, and the User shall remain solely responsible for the websites and data consulted.
General obligations of the Site User
The User undertakes to use the site in accordance with the provisions of these GCU, with public order and morality, and with respect for intellectual property rights and image rights. In the event of failure to comply with these provisions, Grand Angle may hold the User liable.
The User or the Customer shall keep secure any login and password enabling them to access the site, or any part thereof, as strictly confidential, and shall not authorize any person to access or use such login and password.
The User or Customer is responsible for any activity related to the services accessed or used via their customer area. They must immediately notify Grand Angle of any unauthorized use of their login and password by sending an e-mail to our Customer Relations department at the following address: accueil@grandangle.fr
By using the services, the User and the Customer declare and guarantee that :
- all information provided is true and accurate
- they will maintain the accuracy of such information
- their use of the service does not violate any applicable law or regulation
Intellectual property
All content and materials on the service, such as text, graphics, videos, audiovisual works, logos, photographs, icons, images, audio clips and software, are the property of Grand Angle or its licensors and are protected by French copyright laws and applicable international laws. Content and materials on the site operated, licensed or controlled by Grand Angle may not be copied, except by a User solely for the User's personal use, and such content and materials may not be distributed, republished, uploaded, posted or transmitted in any way, without the prior written permission of Grand Angle. Modification or use of the content or materials for any other purpose would violate the intellectual property rights of Grand Angle and/or its licensors.
Grand Angle is a registered trademark and registered logo of Grand Angle; they are the property of Grand Angle. Unauthorized use of these marks is prohibited by law. Nothing contained on the service or in the TOS should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark/logo displayed on this service without the prior written permission of Grand Angle specific to each use. The use of the trademark/logo as part of a link to or from any website is prohibited without the prior written consent of Grand Angle.
Collection of personal data
To learn more about the collection and processing of personal data and our use of cookies, please refer to our Privacy Policy.
Applicable law and competent court
These GCU are governed by French law. Any dispute relating to their interpretation and/or execution shall be submitted to the French courts.
Contact us
If you wish to contact us, including if you have any complaint, you can do so by sending an e-mail to our Customer Service Department at the following e-mail address: accueil@grandangle.fr or by post at 52 rue du Tortolon, 38112 Autrans-Méaudre en Vercors.
Update date: 29/07/2019