Before the trip

What you need to know

• Grand Angle acts as an intermediary between you and Assurinco: once you subscribe, Assurinco is your direct contact.
• Cancellation insurance generally covers you well for medical grounds or losses affecting close family members.
• Pre-existing condition: if you already suffer from a condition at the time of subscription and cancel because of it, you will not be reimbursed. Subscribe early!
• Consolidated pre-existing condition: your condition is stable and not evolving? You will be covered in case of aggravation.
• Cancellation insurance only covers what has been booked with Grand Angle (not the journey to the meeting point).
• Registration fees and the cost of insurance itself are never reimbursed.

How to declare a cancellation

1. Contact the insurance company within a few days of the event that caused the cancellation, at the same time as you declare the cancellation to Grand Angle. A simple email is enough to open the file.

2. The insurance company will send you a file to complete with specific documents. Some will be supplied by Grand Angle, such as the cancellation fee invoice.

3. The more closely you follow the insurance company’s instructions, the faster your claim will be settled.

Important

Grand Angle takes into account the date of your written notice; the insurance takes into account the date of the triggering event.